1. Introduction
Brijr.io ("Brijr", "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose personal data when you visit our website, use our integration services, or interact with our sales systems.
2. Data Processor Status
Brijr operates primarily as a **Data Processor** under the General Data Protection Regulation (GDPR) and other global privacy laws. We process contact profiles, CAD download timelines, and engineering variables exclusively on behalf of our manufacturing client organizations, who act as the **Data Controllers**.
3. Data We Collect
We process data that you explicitly submit to us via our intake forms or subscription fields, including:
- Identity Data: Name, company name, job title, and professional division.
- Contact Data: Work email address, office phone numbers, and physical business locations.
- Technical Data: IP addresses, browser types, session cookies, and API query parameters.
4. Regional Data Sovereignty
Our infrastructure maintains complete regional data isolation to guarantee legal sovereignty:
- European Jurisdictions: All EU-originating transaction operations and logs are processed strictly on AWS infrastructure located in Frankfurt, Germany.
- North American Jurisdictions: US and global operations are stored on AWS infrastructure in N. Virginia, USA.
5. Data Retention
We only retain personal data as long as necessary to fulfill active integration timelines, error auditing, and deduplication safety logic. All logs, timeline appends, and transactional details containing personally identifiable information (PII) are permanently anonymized or safely deleted after exactly 12 months.
6. Your GDPR Rights
If you are located in the European Economic Area (EEA), you possess specific legal rights, including the right of access, rectification, erasure ("right to be forgotten"), and data portability. To exercise any of these rights, please contact our data governance officer directly at **compliance@brijr.io**.